Pandemic Precautions for Our Visitors

In-Store & Curbside Pickup Hours

Before visiting: Did you get your pickup notification?

11AM to 7PM Monday–Saturday
12PM to 5PM Sundays

In-Store House Rules

Update 8/12/2021

We’re back to requiring masks, as mandated by City of Philadelphia. Please read our previous update for additional requirements of our customers. Thank you.

This concludes our short lived period of only encouraging masking for vaccinated individuals. Our staff has and remains masked. Everyone is fully vaccinated. Let's reduce the spread and mutation of this thing by getting vaccinated and masking up. 

Update 2/3/2021

We're open to in-store shopping! 

We require our customers to observe the following:

  1. We are continuing to require masks until all our staff has had the chance to become fully vaccinated. You are required to wear a mask in the shop. If you are without a mask and not able to shop in-store, our local shipping and pickup services are available daily, or we've got disposable masks for .25 cents. Thank you for your continued support. [Updated 5/14/2021]
  2. Updated 6/1/2021: We have lifted our capacity restrictions, but may reimpose them at our discretion during busy times of day or with multiple large groups. Our max capacity includes our shop staff, so if or when we impose temporary capacity limits, please expect to queue outside. 
    Revised 4/22/2021: Capacity is limited to 15 people at our Old City shop.
    Originally posted 2/3/2021: Capacity is strictly limited to 5 people at a time.
  3. For this reason, we ask that you keep your in-store shopping brief. We may ask browsers to make a purchase or please visit again another time, in order to allow entry for other customers. We know—we love a good 2-hour browse, but it's just not possible at this time.
  4. No entry without a FUNCTIONAL, WELL-FITTING MASK COVERING NOSE & MOUTH at all times. We mean it—please do not remove or pull down your mask to smell incense or candles, thank you! Customers who lower or remove their masks while in-store will be asked to leave.
  5. Please use our hand sanitizer stations at entry & checkout, thank you.
  6. Preference for contactless payment options.

Our shop staff continues to mask diligently, while regularly sanitizing all high-contact surfaces, and employing ventilation practices to the best of our abilities. Your observance of our house rules contributes to the protection our precious health and wellbeing, and allows us to operate safely for you. Thank you.

Update 12/6/20

We're joining the club of other Philly small business and are closing to in-store shopping, effective 12/6/2020. We encourage our neighborhood customers to shop online and select the free curbside pickup shipping option for our Old City or Rittenhouse locations, available when you enter a PA, NJ, or DE shipping address

Thank You For Your Business & Let's All Take Care.

Update 11/16/20

Dear friends and community,

We are glad to be re-opened and see you all again. As of Monday, November 16th, the City of Philadelphia announced the following restrictions:

"Retail stores and indoor malls may continue to operate, but with a maximum density of 5 people per 1,000 square feet. The City will require these stores to enforce mask use and distancing of customers and staff."

We are taking the following precautions:

  • Customers and staff REQUIRED TO WEAR FUNCTIONAL MASKS COVERING NOSE & MOUTH at all times
  • Hand sanitizer stations at entry & checkout
  • Capacity limited to 2-5 guests at a time, dependent on location
  • Testers & samples removed from the sales floor
  • Contactless payment available

Due to the recently increased precautions, customers may be asked to wait outside and-or to limit shopping time inside.

Your observance of our house rules protects our precious health and wellbeing, and allows us to operate safely for you. Thank you.

Take care and stay well,
Liz, April, Jess, Monk and team

Covid prevention practices in place at the Old City shop this past November 2020