WHERE WE SHIP
Our international shipping option is currently USPS Priority International only.
√ all 50 United States
√ Great Britain and Northern Ireland
√ New Zealand
INTERNATIONAL SHIPPING & HANDLINGWHAT WE ARE RESPONSIBLE FOR
All prices are shown in U.S. dollars ($USD). The item price is exclusive of any import duties, taxes and shipping charges. Omoi, Inc. has no control over the duty process and is unable to provide information about possible duties, charges or rates in advance.
We reserve the right to contact you for further information, and in the case of large orders, we reserve the right to request a written/faxed/emailed confirmation of your order. To that end, it is important to ensure your contact information is correct at the time of placing the order.
Omoi, Inc. cannot reimburse you, the customer, for any portion of the price of goods purchased, the cost of shipping, taxes, customs or any other fee on orders undelivered due to recipient refusal.
WHAT YOU ARE RESPONSIBLE FOR
Please remember that delivery of international orders may take additional time to arrive, depending on the amount of time needed to clear customs.
A signature may be required for delivery on shipments valued at $150 or more.
When placing an order for delivery outside the United States, you are considered the importer of record and must comply with all applicable laws and regulations. Omoi, Inc. may not legally misrepresent the customs value of packages.
Charges for duties, taxes and the carrier’s collection fee are in addition to your shipping charge and must be borne by you.
Please don't hesitate to email our Customer Care team at firstname.lastname@example.org should you have any questions.
INTERNATIONAL RETURN POLICY
At this time, we unfortunately cannot facilitate returns, exchanges, re-ships, or re-credits on orders shipped outside the United States.
Orders received to our shop without a return authorization are not eligible for credit.
Gift cards and online gift certificates cannot be sold or redeemed internationally at this time.
Some beauty items may be considered hazardous materials due to their alcohol content and cannot be shipped internationally.