Ordering & Privacy
- When you see an item you like, click on "Add to cart" and continue shopping until you are ready to complete your purchase.
- Click on "Checkout" to confirm your items. After you have made any changes and updated the quantities as desired, click on "Proceed to Checkout" to finish.
- You may choose to log in, register for a new account or proceed as a guest.
- Enter billing and shipping address information. Please make sure to enter the billing address as it is reflected on your credit card statement. All credit card information is processed via PayPal, our processing bank, and is not shared with Omoi, Inc.
- You may also elect to “checkout with PayPal”, using your PayPal account as your payment method. You will be redirected to a PayPal login page to enter billing details and then returned to the shipping method step of our checkout. Information processed over PayPal is not shared with Omoi, Inc.
Shipping charges vary depending on the package size, weight, destination and shipping method.
You can check shipping charge estimates before making a purchase. Add items to your cart and click the "# Items" button in the top right corner. Click "Estimate Shipping Costs" and enter your city, country and postal code for a quick shipping quote. Don't worry, you won’t be charged for an order until you submit your credit card information!
We would be happy to wrap your items in tissue paper and an Omoi gift box, free of charge. Please indicate which items, you would like gift wrapped in the ordering instructions box on the checkout page. You can also include a message with your order. Please include the message in the ordering instructions box on the checkout page. If you have purchased a card, we would be happy to neatly write it into the card for you. If not, we will write it on a postcard, which will be included with your order. Please be sure to let us know how to “sign” the card, since we will not include an order invoice or receipt with a gift order if it is being mailed directly to the recipient.
We make every attempt to begin processing your order right away. You may request to cancel your order within 24 hours of being placed by sending us an email at firstname.lastname@example.org. We cannot guarantee your order can be canceled. We will email you a response notifying you whether or not your order can be canceled.
Accepted Forms of Payment
- Credit Cards issued in the United States and other select countries.
- American Express
- Omoi Zakka Shop Gift Card
We do not accept the following forms of payment on our site:
- Personal Check
- Traveler’s cheques
- Layaway Plan
- Credit cards issued in the following countries: Afghanistan, Angola, Central African Republic, Cote d’Ivoire, Cuba, Ghana, Iran, Iraq, Democratic People’s Republic of Korea, Liberia, Libya, Myanmar, Nigeria, Sierra Leone, Somalia, Sudan, Syria, and Yugoslavia.
We recommend non-U.S. based customers using a confirmed PayPal account to guarantee expedited order processing and timely shipment.
PayPal is an alternate method for purchasing your order on Omoionline.com. It enables any individual or business with an email address to securely send payments online. With a PayPal account, you can choose to pay with your credit card, debit card, bank account, or PayPal account balance for any purchases you make. Your credit card and bank numbers are never seen by Omoi Zakka Shop. Plus, you’re 100% protected against unauthorized payments sent from your account.
For questions about PayPal, please contact PayPal customer service at 888-221-1161.
Sales tax is charged for shipments delivered to Pennsylvania at the rate of 6.00% (8.00% for deliveries within Philadelphia County).
We use the industry standard encryption protocol known as Secure Socket Layer (SSL) to keep your information secure. This means you can be assured that communication between your browser and this site’s web server is private and secure. All personal information is stored in encrypted form at all times. Credit card information is never stored or shared with Omoi, Inc. Instead, you will be required to re-input your credit card information each time you place an order with Omoi Zakka Shop.
Omoi is committed to protecting your privacy at all times. While we collect your email, shipping information in order for you to make a purchase at our site, we will never sell, rent or disclose this information to any third party. Your credit card information is secure at all times and we never keep your credit card information on file. We may notify you by email about Omoi Zakka Shop’s special offers, events and products we think you would want to hear about. If you do not wish to receive correspondence from Omoi, please select the “unsubscribe” link found that the bottom of all email newsletters or contact us at email@example.com.