Patrons who input PA, NJ, or DE shipping addresses at checkout can select our free CURBSIDE PICK UP shipping option.
Good to know: Curbside orders are typically fulfilled same or next-day, depending on our capacity. Requests for gift wrapping, or last minute calls for substitutions to your order will affect how quickly we are able to process it.
- Place your order online and enter a PA, NJ, or DE shipping address at checkout (this lets us know that you're local).
- Select your curbside pickup shop of choice: Rittenhouse (1608 Pine St.) or Old City (41 S. 3rd St.). Complete your order. You'll receive an order confirmation.
- Within about 24 hours, we'll email you a pickup notice, to let you know that your order is now ready for pickup. Then, swing by and knock on our door—we'll have your things packed for you with a little note of thanks from our team.
We appreciate your understanding that our capacity is at times limited, due to the ongoing pandemic, and we thank you for your patience and patronage.
Put Another Way:
How does Curbside Pickup work? If it seems like every business is doing it differently, it's because every business has to find a custom solution based on what they sell, staffing, inventory, and all kinds of other ~fun~ challenges of merging online customer service into brick and mortar operations (without the lavish resources of a national chain or behemoth online-only fulfillment system).
So for us, Curbside Pickup takes 𝗮𝘁 𝗹𝗲𝗮𝘀𝘁 𝗮 𝗱𝗮𝘆 to assemble your order once it's placed. We email you an order confirmation, and then we email you again when it's ready for pickup. Importantly, Curbside Pickup is a shipping option on our website, meaning it becomes available after you enter a PA, NJ, or DE shipping address at checkout.
Call us with any further questions or queries. We'll do our best to get you sorted out. Thanks for playing along, Philly. 🧸💛